Post-Sales Service Center

One-Stop Self-Service Platform for Repair, Replacement and Maintenance

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Please contact MOZA customer service staff to confirm the issue before submitting a request for post-sales support.

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Once your support ticket is confirmed, please ship the package to us and provide the tracking number.

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Your ticket status will be updated here.

Please note that if your MOZA product is still under warranty from the purchase date, eligible repairs are covered at no cost. For products outside the warranty period, repair and maintenance fees will apply based on the specific issues. Final costs will be provided after we receive and assess the product.
Warranty periods vary by product and region. For details specific to your location and product, please refer to the warranty information available at here.