Post-Sales Service Center
Repair Request
Please contact MOZA customer service staff to confirm the issue before submitting a request for post-sales support.
Send out the product for repair
Once your support ticket is confirmed, please ship the package to us and provide the tracking number.
Service progress inquiry
Check the progress of after-sales maintenance and extended warranty activation services.
Redeem Your MOZA Care+
Redeem your MOZA Care+ activation code (CDK) purchased from the official website.
Please note that if your MOZA product is still under warranty from the purchase date, eligible repairs are
covered at no
cost. For products outside the warranty period, repair and maintenance fees will apply based on the
specific
issues.
Final costs will be provided after we receive and assess the product.
Warranty periods vary by product and region. For details specific to your location and product, please
refer
to
the
warranty information available at here.
